Aviso legal

Last updated: June 13, 2026

In compliance with the applicable regulations on information society services and electronic commerce, users are informed of the identifying details of the owner of the website www.lunalo.store.

1. Identification details

Trade name: Lunalo
Website: www.lunalo.store
Contact email: lunalo-@hotmail.com

2. Purpose of the website

The website www.lunalo.store is intended to provide information and online sales of products marketed under the Lunalo brand, as well as to give users access to information about orders, shipping, returns, customer service and purchase conditions.

Accessing and using this website gives you the status of user and implies acceptance of the conditions included in this Legal Notice, as well as the other policies published on the website.

3. Use of the website

The user agrees to use this website in an appropriate, lawful and respectful manner, avoiding any action that may damage, disable, overload or impair the website, its content or the normal operation of the store.

It is prohibited to use the website for unlawful, fraudulent or harmful purposes, or in any way that may damage the rights and interests of Lunalo, other users or third parties.

4. Product information

At Lunalo, we try to ensure that all information displayed about our products is clear, accurate and up to date.

However, images, colours, sizes or visual details may vary slightly depending on the user’s device screen, lighting in photographs or minor product-specific differences.

Prices, promotions and product availability may be modified at any time, without prejudice to the conditions applicable to orders already confirmed by the customer.

5. Purchase process

To place an order on www.lunalo.store, the user must follow the process indicated on the website, entering the necessary details to process the order, payment and shipment.

Before confirming the purchase, the user may review the details entered and correct any possible errors.

Once the order has been completed, the customer will receive a confirmation at the email address provided during the purchase process.

6. Shipping, returns and warranties

The conditions relating to order preparation, delivery times, tracking, returns, exchanges and legal warranty are set out in the specific policies published on this website.

The user should review these policies before making a purchase in order to understand the applicable conditions.

7. Intellectual and industrial property

All content on this website, including texts, images, logos, designs, structure, graphic elements and other materials, belongs to Lunalo or, where applicable, to third parties who have authorised its use.

The reproduction, distribution, public communication, transformation or use of such content without prior and express authorisation from the corresponding owner is prohibited.

8. Liability

Lunalo will not be responsible for damages arising from improper use of the website by the user, temporary service interruptions, technical errors, connection problems or causes beyond the owner’s control.

Likewise, Lunalo does not guarantee the absolute absence of viruses or other harmful elements, although reasonable measures will be adopted to maintain the security and proper functioning of the website.

Nothing in this Legal Notice limits the rights that may legally correspond to consumers and users under applicable regulations.

9. External links

This website may include links to external websites or third-party platforms.

Lunalo is not responsible for the content, operation, policies or privacy practices of such external websites. Access to those websites will be the sole responsibility of the user.

10. Data protection

The processing of users’ personal data will be governed by the Privacy Policy published on this website.

The user may consult that policy for information regarding the data controller, purposes of processing, legal basis, data retention, recipients and the rights available to the user.

11. Commercial communications

If the user voluntarily subscribes to commercial communications, they may receive information about news, promotions, discounts or content related to Lunalo.

The user may unsubscribe from these communications at any time by following the instructions included in each email or by contacting us at:

lunalo-@hotmail.com

12. Applicable law

This Legal Notice is governed by Spanish law, without prejudice to any rights that may correspond to consumers under the applicable regulations of their country of residence.

For the resolution of any dispute arising from access to or use of the website, the parties will submit to the regulations and jurisdiction that may be applicable in accordance with current consumer and user protection laws.

13. Contact

For any questions regarding this Legal Notice or the use of the website, you can contact us at:

lunalo-@hotmail.com

We will try to respond within 24 to 48 business hours.